Privacy policy

PRIVACY POLICY

EHF Systems, LLC — Effective Date: May 2026

1. OVERVIEW

EHF Systems, LLC ("EHF Systems," "we," "us") operates ehfsystems.com. This Privacy Policy explains what data we collect, how we use it, and your rights. We do not sell your personal data. We do not share it with third parties except as described below.

2. DATA WE COLLECT

Information you provide: Name, email address, shipping address, phone number (at checkout or sign-up), payment information (processed and stored by Shopify Payments or Stripe — we do not store card numbers), and communications you send us.

Information collected automatically: IP address, browser type, device type, pages visited, time on site, referring URLs, and cookies and similar tracking technologies.

Third-party data: Analytics data from tools like Google Analytics or Shopify Analytics, and advertising pixel data if you arrive from a paid campaign.

3. HOW WE USE YOUR DATA

We use your data to process and fulfill your order, send transactional emails, respond to customer support inquiries, send marketing communications (only with your consent; opt-out available in every email), analyze site performance, comply with legal obligations, and prevent fraud.

4. DATA SHARING

We share your data only with service providers: Shopify (e-commerce platform and payment processing), Stripe (payment processing), Klaviyo (email marketing), shipping carriers (name and address for delivery), and analytics providers (aggregated, anonymized usage data). We do not sell, rent, or trade your personal data to third parties for their own marketing use. We may disclose your data if required by law or court order.

5. COOKIES

We use cookies to maintain your session and shopping cart, analyze traffic and usage, and support retargeting campaigns. You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

6. DATA RETENTION

We retain your order and account data for as long as necessary to fulfill legal, tax, and business obligations — typically 3–7 years depending on applicable requirements. You may request deletion of your personal data, subject to legal retention requirements.

7. YOUR RIGHTS

Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications at any time, and request a copy of your data in a portable format. To exercise these rights, contact: info@ehfcom.com.

California residents: Under the CCPA, you have additional rights including the right to know, the right to delete, and the right to opt out of sale (we do not sell personal data).

8. SECURITY

We use industry-standard security measures to protect your data. Payment data is handled exclusively by PCI-compliant processors (Shopify Payments / Stripe). We do not store full payment card numbers. No data transmission or storage system is completely secure.

9. CHILDREN

This site is not directed to individuals under 18. We do not knowingly collect data from minors. If we become aware that we have collected data from a minor, we will delete it.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. The effective date at the top of this page reflects the most recent version. Continued use of the site after updates constitutes acceptance.

11. CONTACT

EHF Systems, LLC
Email: info@ehfcom.com
Website: ehfsystems.com