POLICY
Refund Policy
Last updated: July 2026
30-day window, unopened and unused
If The Link Up™arrives and isn't right for you, you can request a refund within 30 days of delivery, provided all three nodes are unopened and unused. Because the system is sold only as the complete bundle, refunds are issued for the full system — partial refunds for individual nodes aren't available.
How to request one
Email support@ehfsystems.com with your order reference. We'll confirm eligibility and send return instructions. Refunds are issued to the original payment method once the return is received and confirmed unopened.
What's not covered
Opened or partially used systems, requests made more than 30 days after delivery, and orders affected by circumstances outside our control (carrier loss/damage — file with the carrier directly, and let us know so we can help).
Questions
support@ehfsystems.com — that's the fastest way to reach us.